Job Details

Job Location KBA Retail LLC - Washington DC, DC
Position Type Full Time
Job Category Retail

Description

Kramers is an iconic, independent bookstore known for its quirkiness, inclusiveness, and its carefully curated selection of books. Combined with our full-service cafe and bar, Kramers is a popular destination for a wonderfully eclectic group of guests.

We're looking for someone with extensive retail experience, optimally in a bookstore, to join our leadership team as a Floor Manager. In this role, which reports to our General Manager, you'll be responsible for providing leadership on the bookstore floor. You'll be responsible for supervising booksellers and ensuring we provide consistently exceptional customer service. Beyond this, you'll participate in shelving, receiving, returns, inventories, and coaching and developing team members.

Ideally, you'll have had experience working in bookstores, and experience with IBID, our point of sale system. You'll need to be adept at providing extraordinary customer service, a point of pride here at Kramers. Deep knowledge in 1-2 genres is important. It's okay if you're a little independent and a little quirky - so are we, you'll fit right in! High-performing individuals have opportunities for growth above and beyond the bookstore floor. Other activities may include:

Assist with organization of off-site events
Coordinate with marketing on author talks
Backup for replenishment book ordering
Assist in ordering and selection of sideline merchandise

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